Contact Us
We’d love to hear from you. Whether you have a question about an order, a product, or just want to say hello, our team is here to help.
Email
For the fastest response, email us at:
hello@okanest.com
We typically reply within 1-2 business days.
Before You Write
Here are quick answers to common questions:
- Where do you ship? We currently ship across the United States. International shipping is coming soon.
- How long does shipping take? Most orders arrive within 7-15 business days.
- Can I change or cancel my order? Contact us within 24 hours of placing your order and we’ll do our best to help.
- What if my item arrives damaged? Send us a photo within 7 days of delivery and we’ll arrange a replacement or refund.
Business Hours
Monday – Friday, 9:00 AM – 6:00 PM PT